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Administrative Messages

An Admin Messages page appears when users with administration roles log on and one or more of the following conditions exist.

  • "Peer <peer name> is at <n> capacity." This message indicates that a peer in your cluster exceeds its license capacity. A peer does not discover any new devices or poll additional objects when a peer reaches its license capacity. See the Cluster Manager help topic for how to manage the elements each peer monitors.

  • "Peer <peer name> dropped <n> flow records ... from IP <n> ..." This message indicates that a flow interface has sent a flow that exceed the Max Flow Duration you enter on the Cluster Manager > Cluster Settings tab. This is usually due to an improperly configured router which results in the router sending inaccurate flow data.

  • "Your kernel version does not support some user action logging." This message indicates that some user action logging cannot be performed because your software uses a kernel that is less than 2.6.36. To find your kernel version number, click the PHP Statistics link on the About page.

  • You can choose to display an administrative message when SevOne NMS software updates are available. You trigger the ability to display this message from the Cluster Manager > Updates tab.

  • "Neither appliance in your Hot Standby Appliance peer pair with IP addresses <n> and <n> is in an active state." This message indicates that neither appliance in a Hot Standby Appliance (HSA) peer pair is actively polling data from your network. The Cluster Manager appliance level images/download/attachments/74850602/gear.png enables you to correct this situation.

  • "Both appliances in your Hot Standby Appliance peer pair with IP addresses <n> and <n> are either active or both appliances are passive." This message indicates that both appliances in a Hot Standby Appliance peer pair are attempting to perform the same role. Both appliances in the pair can end up in an active state when the Internet connection between the appliances is interrupted. The Cluster Manager appliance level images/download/attachments/74850602/gear.png enables you to correct this situation.

  • "SevOne NMS cannot determine the status of one of the appliances in your Hot Standby Appliance peer pair with IP addresses <n> and <n>. Please contact SevOne Support." If the peer is not turned off or disconnected from your network, you should contact SevOne Support for assistance.
    images/download/attachments/74850602/administrativemessages.png

Make note of the messages and click Continue.