SevOne NMS Installation Guide

Introduction

The SevOne NMS software is loaded on your appliance. If you provide the IP address of the appliance to your SevOne Sales Engineer this has been entered for you.

This document describes what you must do to get the appliance up and running from the moment you open the box until you are ready to log on to the application. Please see the SevOne Implementation Guide for how to log on, how to build a SevOne cluster, and how to begin your SevOne implementation.

Rack Up and Connect to Your Network

Perform the following steps to power on your new SevOne NMS appliances and to integrate them into your network.

1. Unpack your SevOne NMS appliance and identify each item.

   • Rail Kit

   • Cable Management Arm (CMA) Kit

   • Faceplate/Bezel

   • Power Cords

   • SevOne NMS Appliance

2. Install the appliance into a computer cabinet/rack. See the Rack Installation Instructions booklet located in the Rail Kit box.

   Note: You will install the faceplate/bezel in a later step.

3. Connect a keyboard and a monitor to the SevOne NMS appliance. Typically you use the connections on the front of the appliance although you can use the connections on the back of the appliance.

   Note: If you connect two monitors, only the monitor you connect to the front of the appliance displays.

4. Connect the network RJ45 cable to the eth0 port on the back of the appliance.

5. Plug in all applicable power cords: two cords for appliance (second for redundancy), one for monitor.

   A green light flashes on the back and the network port light flashes but you have yet to power on the appliance.

6. Press the Power button on the top right corner on the front of the appliance to power on your SevOne appliance and power on the monitor.

7. Appliance front view.
   

   Item	Ports, Panels, and Slots	Icon	Description
   1	Left Control Panel	N/A	Contains the system health and system ID, status LED, and the iDRAC Quick Sync 2 (wireless) indicator. The iDRAC Quick Sync 2 indicator is available only on certain configurations. Status LED: Enables you to identify any failed hardware components. There are up to five status LEDs and an overall system health LED (Chassis health and system ID) bar. Quick Sync 2 (wireless): Indicates a Quick Sync enabled system. The Quick Sync feature is optional. This feature allows management of the system by using mobile devices. This feature aggregates hardware or firmware inventory and various system level diagnostic and error information that can be used in troubleshooting the system. For more information, see the Integrated Dell Remote Access Controller User’s Guide at Dell.com/poweredgemanuals.
   2	Drive Slots	N/A	Enable you to install drives that are supported on your system.
   3	VGA Port		Enables you to connect a display device to the system.
   4	Right Control Panel	N/A	Contains the power button, USB port, iDRAC Direct micro port, and the iDRAC Direct status LED.
   5	Information Tag	N/A	The Information Tag is a slide-out label panel that contains system information such as Service Tag, NIC, MAC address, and so on.

8. Appliance rear view.

   

   Item	Ports, Panels, or Slots	Icon	Description
   1	PCIe expansion card slot(3)	N/A	The expansion slot(s) enable you to connect PCI Express expansion cards. If you have purchased an add-on NIC, it will be installed here.
   2	Power supply unit (2)	N/A	Power supply.
   3	NIC port (4)		The NIC ports that are integrated on the network daughter card (NDC) provide network connectivity. eth0 will be the left-most port.
   4	USB 3.0 port (2)		The USB ports are 9-pin and 3.0-compliant. These ports enable you to connect USB devices to the system.
   5	VGA port		Enables you to connect a display device to the system.
   6	Serial port		Enables you to connect a serial device to the system.
   7	iDRAC9 dedicated network port		Use the iDRAC9 dedicated network port to securely access the embedded iDRAC on a separate management network, see the Dell.com/poweredgemanuals
   8	System status indicator cable port	N/A	Enables you to connect the status indicator cable and view system status when the CMA is installed.
   9	System identification button		The System Identification (ID) button is available on the front and back of the systems. Press the button to identify a system in a rack by turning on the system ID button. You can also use the system ID button to reset iDRAC and to access BIOS using the step through mode.

9. Wait as the following messages appear when the appliance powers on (~ 3 minutes).

   1. Configure Memory

   2. BIOS Revision

   3. SevOne

10. When the "SevOne NMS Version … Configuration Menu" appears, you are ready to proceed.

Appliance Network Configuration

The "SevOne NMS Version … Configuration Menu" enables you to enter your company's network settings onto the appliance. You need the following information:

• System Name (Host Name)

• Host IP address and sub-netmask

• Broadcast address

• Default Gateway IP address

• DNS primary & secondary IP address

• NTP (Time Server) IP address

• SNMP Settings

• Domain Name

On the first page, press Enter to display the logon page that controls access to the Configuration Menu.

1. Enter the default password, supportuser .

   When you log in here for the first time, you are logging as the user support. Steps for changing the default password for the support user are in the OS-level User Names and Passwords section. It is important that you change the default password.

   Failure to change the default password presents a significant security risk.

2. Press Enter to display the system configuration menu.

Press the down arrow to select System Name in the left menu and press Enter to display the System Name fields on the right.

1. In the Hostname field, enter the hostname for the SevOne NMS appliance.

2. Press Enter to save the System Name settings and return the focus to the menu on the left.

Press the down arrow to select IP Address and Gateway and press Enter to display the IP address and gateway fields on the right.

If your network uses DHCP, type Y to disable the following fields and skip the IP Address and Gateway steps. If your network does not use DHCP, type N and complete the following fields.

1. In the IP Address field, enter IP address of the SevOne NMS appliance and press Tab.

2. In the Netmask field, enter the netmask of the SevOne NMS appliance and press Tab.

3. In the Gateway field, enter the IP address of the SevOne NMS appliance and press Tab.

4. In the Broadcast field, enter the SevOne NMS broadcast IP address.

5. Press Enter to save the IP Address and Gateway settings and return the focus to the menu on the left.

Press the down arrow to select DNS and Search Domains and press Enter to display the DNS and Search Domains fields on the right.

1. In the Primary DNS field, enter the IP address of the DNS server for SevOne NMS to use first and press Tab.

2. In the Secondary DNS field, enter the IP address for SevOne NMS to use second, if applicable and press Tab.

3. In the Tertiary DNS field, enter the IP address of the DNS server for SevOne NMS to use third, if applicable and press Tab.

4. In the Search Domains field, enter the domain names or IP addresses for the search domains for SevOne NMS to use (separated by a space).

5. Press Enter to save the DNS and Search Domains settings and return the focus to the menu on the left.

Press the down arrow to select Time and Date and press Enter to display the Time and Date fields on the right.

1. Confirm that the time and date are correct for Greenwich Mean Time (GMT) (a.k.a. Coordinated Universal Time (UTC)). This is the SevOne NMS system time. You define time and date settings for users, devices, and reports via the SevOne NMS GUI in a later step.

2. If needed, enter the time and date using the appropriate format in the fields provided.

3. Press Enter to save the Time and Date settings and to return the focus to the menu on the left.

Press the down arrow to select NTP Servers and press Enter to display the NTP Servers fields on the right.

1. In the Servers field, enter the DNS name or IP address of the time server for SevOne NMS to use to maintain time settings.

2. Press Enter to save the NTP Servers settings and to return the focus to the menu on the left.

Press the down arrow to select SNMP Settings and press Enter to display the SNMP Settings fields on the right.

1. In the Read Only Community field, enter the SNMP read community string for other devices to use to poll SNMP data on this appliance when communicating via IPv4 and press Tab.

2. In the Read Only Community (IPv6) field, enter the SNMP read community string for other devices to use to poll SNMP data on this appliance when communicating via IPv6 and press Tab.

3. In the Trap Destination field, enter the IP address or hostname of the destination where traps this appliance generates are to be sent and press Tab.

4. In the sysContact.0 field, enter the text you get when you SNMP walk the sysContact OID and press Tab.

5. In the sysLocation.0 field, enter the text you get when you SNMP walk the sysLocation OID and press Tab.

6. In the sysName.0 field, enter the text you get when you SNMP walk the sysName OID.

7. Press Enter to save the SNMP Servers settings and to return the focus to the menu on the left.

If you changed the System Name settings or the IP Address and Gateway settings, press the down arrow to select Shutdown and Restart and press Enter to display a Shutdown option and a Reboot option on the right.

For all other configuration setting changes, you can press the down arrow to select Exit.

In the Shutdown/Restart section select an option and press Enter to shut down or reboot the SevOne NMS appliance.

If you select Exit, when you press Enter the initial Configuration Menu Welcome page appears.

You can now disconnect the monitor, disconnect keyboard, and install the SevOne faceplate/bezel.

OS-level User Names and Passwords

You will need to change the default passwords for the admin, root, and support user accounts. This is important for security reasons.

Failure to change the default passwords presents a significant security risk. This publication includes default passwords and this document has probably been made available to the public.

Enable Firewall for CentOS

On appliances that are running CentOS, the firewall will be disabled. This applies to both appliances with new SevOne NMS installs and appliances that were previously running Gentoo, then moved to CentOS. Perform the following steps to enable the firewall.

1. SSH into the appliance as root.

2. Execute the following command to enable firewalld:

   $ /usr/bin/systemctl enable firewalld

3. Execute the following command to start firewalld:

   $ /usr/bin/systemctl start firewalld

4. Execute the following command to identify custom ports:

   $ netstat -tuplet

   

5. Execute the following command to add a custom port to the firewall. Replace <portNumber> with the number of the port you want to add. Replace <connectionType> with tcp or udp.

   $ firewall-cmd --zone=public --add-port=<portNumber>/<connectionType> --permanent

6. Execute the following command to reload the firewall and apply changes:

   $ firewall-cmd --reload

7. Exit the session when you are done.

Shut Down and Reboot SevOne NMS

SevOne NMS can run for extended periods of time. Occasionally it is necessary to shutdown or reboot an appliance. SevOne NMS stores data in cache and writes to the disk on a regular basis. The following shell commands back up the memory ring tables to the database on the disk to ensure that you do not lose data.

• To shutdown SevOne NMS.

  $ SevOne-shutdown shutdown

• To reboot SevOne NMS.

  $ SevOne-shutdown reboot