Table of Contents (Start)

User Manager

The User Manager enables you to manage user information, credentials, and user role assignments. You define user permissions and device permissions from the User Role Manager. When you are a user who is assigned to a role that has the Can Create Users User Permission, you can manage the information for the users that are assigned to the roles to which you have User Edit permission.

To access the User Manager from the navigation bar, click the Administration menu, select Access Configuration, and then select User Manager.

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The users who are assigned to the user roles to which you have User Edit permission appear in the list.

Enabled - Displays Yes if the user account is enabled and can use SevOne NMS or displays No if the user account is disabled.
Username - Displays the user log on name.
First Name - Displays the user first name.
Last Name - Displays the user last name.
Authentication - Displays how the user authenticates onto the application, either directly into SevOne or via LDAP, RADIUS, or TACACS.
Roles - Displays the roles to which the user is assigned.

Manage Users

Users can update their first name, last name, email address, and password from the Preferences page.

Select the check box for each user to manage, click , and select Enable, Disable, or Delete to enable, disable, or delete the users you select.
Click Add User or to display the Add/Edit User pop-up that enables you to manage the user information, credentials, and role assignments.
In the User Information section, in the First Name field, enter the first name to appear wherever a user name appears.
In the Last Name field, enter the last name to appear wherever a user name appears.
In the Email field, enter the email address where you want SevOne NMS to send emails to the user.
In the Credentials section, in the Username field, enter the name for the user to enter into the Username field on the Login page. You cannot edit this field after you click Save.
Click the Authentication drop-down and select the method for the user to use when they log on. Select the SevOne authentication unless your company uses LDAP, RADIUS, or TACACS protocol to authenticate users.
In the Password field, enter the user password. This field and the Confirm field are not applicable for users who use LDAP, RADIUS, or TACACS because password management for these protocols is done through the corresponding authentication servers.
In the Confirm field, re-enter the user password.
Click the Role Assignments drop-down and select the user roles to which to assign the user. You can assign users to multiple roles and role permissions are cumulative.
Select the User Enabled check box to enable the user to log on and use SevOne NMS. Clear this check box to block access to the user without having to delete their account.
Select the Force password change on next login check box to force the user to change the password when they log on for the first time.
Select the Custom Inactive Timeout check box to enable the user to stay logged on during periods of inactivity for the amount of minutes you enter in the Custom Inactive Timeout field. This setting overrides the Inactivity Timeout setting you enter on the Cluster Manager > Cluster Settings tab. Leave clear to have the user log off after the amount of time you enter on the Cluster Manager. The user must log out and then log back on for this setting to take effect.
Select the Custom Hard Timeout Setting check box to enable and use customized Hard Timeout setting (for the user you are adding or editing) you define on the Cluster Manager > Cluster Settings tab > Security subtab.
To customize the hard timeout value for a user, select the Custom Hard Timeout Value check box to enable editing the hard timeout value for the user that you are either adding or editing. Enable the checkbox to allow you to enter the number of minutes in value field the user can remain alive before SevOne NMS automatically logs them out of the application. The default value is 15 minutes. Value field can range between 5 minute to 86400 minutes (60 days). When Custom Hard Timeout Value is enabled, the timeout set in its value field is used for the user in add or edit mode instead of the Hard Timeout value set on the Cluster Manager > Cluster Settings tab > Security subtab.
Select the The Password for this user will never expire check box to override the Maximum Password Age setting you define on the Cluster Manager > Cluster Settings tab. This check box does not appear when you do not enable the Maximum Password Age setting on the Cluster Manager.